Hunter Consultancy (UK) Ltd, trading as Ezeebnb
www.ezeebnb.co.uk
Last updated: 13 August 2026
1. Who we are
These websites, www.ezeebnb.co.uk (our landlord-facing site) and www.ezeestays.co.uk (our guest booking site), are operated by Hunter Consultancy (UK) Ltd, trading as “Ezeebnb” (“we”, “us”, “our”), a company registered in England and Wales under company number 08896592.
Registered/business address: 16 Commerce Square, Lace Market, Nottingham, NG1 1HS
Email: info@ezeebnb.co.uk
Phone: 0758 681 2278
ICO registration reference: ZC221340
We are the data controller for the personal data described in this policy, meaning we decide how and why your personal data is processed. This policy explains what personal data we collect through these websites, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy covers both www.ezeebnb.co.uk and www.ezeestays.co.uk.
2. The personal data we collect
2.1 Information you give us directly
When you use our Contact form or Free Property Audit form, we collect:
- First name
- Email address
- Phone number (optional)
- Property address and city
- Property type and number of bedrooms
- Whether your property is currently listed, and on which platforms (Airbnb, Booking.com, Vrbo, Expedia, other)
- Any details you choose to share in the “How can we help?” message field
If you sign up to our mailing list, we collect your email address for that purpose.
2.2 If you book a stay via ezeestays.co.uk
When you enquire about or book a stay through our guest booking site, we collect:
- Full name and contact details (email and phone number)
- Booking dates, property, and number of guests
- Payment details, processed securely by our payment provider
- Any identification or verification details requested for security or check-in purposes
- Any special requests or messages you send us regarding your stay
2.3 Information collected automatically
Like most websites, we use cookies and similar technologies, including Google Analytics, to understand how visitors use our sites. This may collect:
- IP address
- Browser and device type
- Pages visited, time spent on site, and referring website
- General location (derived from IP address)
See Section 6 (Cookies) for more detail.
3. How we use your personal data and our legal basis
Purpose
- To respond to enquiries submitted via our Contact or Free Property Audit forms — legal basis: taking steps at your request prior to entering into a contract, and our legitimate interest in responding to enquiries.
- To provide the property management services you engage us for — legal basis: performance of a contract.
- To send you marketing communications, where you have opted in — legal basis: consent.
- To analyse and improve the performance of our websites — legal basis: consent (via our cookie banner) and legitimate interest.
- To comply with our legal and regulatory obligations, for example tax and accounting records — legal basis: legal obligation.
We do not use your personal data for any automated decision-making or profiling that produces legal or similarly significant effects.
4. Who we share your data with
We do not sell your personal data. We may share personal data with:
- Google Analytics, to understand website usage (see Section 6).
- Our website hosting provider, to operate our websites.
- Our booking engine/property management system and payment provider, to process and manage bookings made via ezeestays.co.uk.
- The landlord/property owner of the property you book, and any local team or contractor needed to prepare for or manage your stay.
- Professional advisers (e.g. accountants or solicitors) where necessary.
- Regulators, law enforcement, or other authorities where we are legally required to do so.
Where a third-party processor is based outside the UK, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Addendum or adequacy regulations (see Section 7).
5. How long we keep your data
We keep personal data submitted through our forms for as long as necessary to respond to your enquiry and, where a business relationship begins, for the duration of that relationship plus a period afterwards to meet our legal, accounting, and tax obligations.
Booking data is kept for the duration of your stay and afterwards for as long as needed to meet our legal, accounting, tax, and insurance obligations.
Mailing list data is kept until you unsubscribe or ask us to delete it. Analytics data is retained in line with Google Analytics’ default retention settings.
6. Cookies
Our website uses cookies. Cookies are small text files placed on your device that help websites function and collect information about how they are used.
6.1 Google Analytics
We use Google Analytics to understand how visitors use our websites, so we can improve it. Google Analytics uses cookies to collect anonymised/pseudonymised information about your visit. You can find out more about how Google uses this data at Google’s Privacy & Terms page.
6.2 Managing cookies
You can control or delete cookies through your browser settings at any time. Most browsers allow you to see what cookies are stored and delete them individually, or to block cookies from particular or all websites. Please note that blocking cookies may affect how parts of our website function.
7. International transfers
Some of the third parties we use, including Google, may process data on servers located outside the UK. Where this happens, we rely on legally approved safeguards, such as Standard Contractual Clauses or the UK International Data Transfer Addendum, to ensure your data continues to be protected to UK standards.
8. Keeping your data secure
We use appropriate technical and organisational measures to protect the personal data we hold from unauthorised access, alteration, disclosure, or destruction. While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Ask us to delete your data, in certain circumstances
- Ask us to restrict how we use your data, in certain circumstances
- Object to us processing your data, including for direct marketing
- Request a copy of your data in a portable format
- Withdraw consent at any time, where we rely on consent
To exercise any of these rights, please contact us at info@ezeebnb.co.uk. We will respond within one month, as required by law.
If you are unhappy with how we have handled your personal data, you also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or by calling 0303 123 1113.
10. Marketing
If you sign up to our mailing list, we will only send you marketing communications with your consent. You can unsubscribe at any time using the link included in every marketing email, or by contacting us directly at info@ezeebnb.co.uk.
We will never share your details with third parties for their own marketing purposes.
11. Children’s privacy
Our website and services are intended for property owners and businesses. We do not knowingly collect personal data from children.
12. Changes to this policy
We may update this policy from time to time, for example to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review this page periodically.
13. Contact us
If you have any questions about this policy or how we handle your personal data, please contact us:
Hunter Consultancy (UK) Ltd, T/A Ezeebnb
16 Commerce Square, Lace Market, Nottingham, NG1 1HS
Email: info@ezeebnb.co.uk
Phone: 0758 681 2278